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The Cohen Institute is committed to protecting the privacy of your personal health information (PHI). We do this by following federal laws such as the Health Insurance Portability and Accountability Act (HIPAA) and Arizona state law. The purpose of this agreement is to help you understand how we use PHI about you or your child and what your rights are regarding access to that information.

How do we typically use or share your personal information?

We may disclose PHI to employees within the Cohen Institute for the purpose of treatment, evaluation, payment, or healthcare operations. We will not share it with outside organizations unless you have signed a written authorization to release information to that organization.

What exceptions are there when we must share your personal information?

There are a small number of exceptions to this rule that we are obligated to follow including a) to report suspected abuse, neglect, domestic violence, and serious threats to a person’s safety, or to comply with state or federal laws including responding to lawsuits and legal actions.

What are your rights when it comes to your personal and medical information?

You can request confidential communications such as asking us to contact you in a specific way, for example, by a specific phone number, physical address or email address. You can ask us not to use or share certain health information for treatment, payment, or our operations. We will agree to your request in most circumstances. We will only tell you “no” if it would affect you or your child’s care. You can get an additional copy of this privacy agreement in electronic or paper copy form at any time. If you feel that your rights are violated, you can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775 or visiting We will not retaliate against you for filing a complaint.

When do we use Email Communications?

The use of various types of electronic communication is common in our society, and many people prefer it when communicating with others. These modes of communication, however, can put your privacy at risk. We use email communication and text messaging only with your written permission.

For additional information, please feel free to contact the Cohen Institute.  

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